The products offered on this website will only be shipped to countries within the European Union, mainland Spain, and the Balearic Islands, excluding the Canary Islands, Ceuta, Melilla, and other islands belonging to other European Union countries.
Shipping Conditions for Mainland Spain
Shipping will be handled by the express courier companies Correos Express, GLS, TIPS@, or DHL. Delivery to your address will take 1 to 2 business days, depending on the destination. Orders over €50 qualify for free shipping within mainland Spain, with no weight or volume restrictions.
The courier company typically delivers during business hours. If you have a preferred delivery time (morning or afternoon), please indicate this in the order comments, and the courier will try to accommodate your request based on their route and schedule.
Large items are shipped via DHL. Delivery to your door is not included; the courier will leave the item at street level. We offer an optional delivery service to your door. You can add this service by phone or email, and we will calculate the additional cost for you.
Product prices do not include installation or assembly.
In some cases, depending on product availability, our support team will contact you to provide a solution and inform you of the delivery timeframe once the selected product is available.
Shipping Conditions for the Balearic Islands
Shipping will be handled by UPS or Correos Express. Delivery to your address will take 2 business days.
Shipping to the Balearic Islands is free for orders weighing 20 kg or less and totaling over €75.
You can track your shipment; we will send you a notification and tracking number by email.
Cash on delivery is not available for shipments to the Balearic Islands.
The maximum dimensions of each package must be less than 120 cm and under 32 kg. If it exceeds these limits, an additional charge will be applied, which will be calculated on the website before you finalize your order.
The courier company typically delivers during business hours. If you have a preferred delivery time (morning or afternoon), please indicate this in the order comments, and the courier company will try to accommodate your request based on their route and schedule.
In some cases, and depending on product availability, our support team will contact you to provide a solution and inform you of the delivery timeframe once the selected product is available.
Shipping conditions for Portugal
Shipping will be handled by the express courier service Correos Express or GLS. Delivery to your address will take 1 to 2 business days, depending on the destination.
Delivery times are calculated from the moment your order leaves our warehouse, which we will notify you of by email.
Shipments to Portugal are free of charge for orders weighing 10 kg or less and totaling over €75.
The maximum dimensions of each package must be less than 190 cm and less than 50 kg. If the package exceeds these limits, an additional charge will apply, which will be calculated on the website before you finalize your order.
Cash on delivery is not available for shipments to Portugal.
In some cases, depending on product availability, our support team will contact you to offer a solution and inform you of the delivery timeframe once the selected product is available.
The courier company typically delivers during business hours. If you have a preferred delivery time (morning or afternoon), please indicate this in the order comments, and the courier company will try to accommodate your request based on their route and schedule.
Shipping conditions for countries within the European Union
Shipping will be handled by the international carrier UPS or GLS.
Deliveries will be made to the nearest Access Point collection point to your address (UPS will send you the location and opening hours).
Transit time for delivery will be 2 to 4 business days depending on the destination.
Cash on delivery is not available for shipments to Europe.
Shipments to France are free of charge for orders weighing 10 kg or less and valued at over €75.
You can track your shipment; we will send you a notification and tracking number by email.
Shipments to Europe are subject to weight and/or volume restrictions (maximum dimensions of each package must be less than 120 cm and less than 32 kg), so some very heavy or bulky orders cannot be shipped under these conditions. When this occurs, we will contact you.